Thank you for shopping with Craftopia Mart Ltd! We aim to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy below:
1. Processing Time
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All orders are processed within 1-3 business days. Orders placed after 2 PM GMT will be processed on the next business day. We do not ship on weekends or holidays.
2. Shipping Times and Carriers
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Standard Shipping (UK): Estimated delivery within 3-5 business days.
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Express Shipping (UK): Estimated delivery within 1-2 business days.
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International Shipping: Available for selected regions with estimated delivery within 7-14 business days.
We use reliable carriers, including Royal Mail, DPD, and UPS, depending on the delivery location and shipping option selected at checkout.
3. Shipping Rates
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Shipping costs are calculated at checkout based on the destination and selected shipping method.
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Free standard shipping is offered on orders over £100 within the UK.
4. Order Tracking
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Once your order has been dispatched, a tracking number will be provided via email, allowing you to monitor the shipment status.
5. International Shipping
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International customers are responsible for any customs duties or taxes applicable in their respective countries. Please check local regulations before ordering.
6. Lost or Damaged Packages
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Bar Patch Ltd is not liable for packages lost or damaged in transit. However, if your package does not arrive within the estimated timeframe, please contact our support team at support@craftopiamart.store.
7. Customer Suppor
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For any questions or concerns regarding your order or shipping, please reach out to us at support@craftopiamart.store or call us at Phone: +447716557820